JMU Access Partnership

Open Course Dates, Access Awareness, Access Statements, Introduction to Access Consultancy, Colour Contrast and Lighting, Disability Equality Duty , Pedestrian Environments, Signage and Wayfinding, Tactile Images and Maps, Visual Awareness, Disability Awareness Training,

Visual Awareness

Visual Awareness: One Day Workshop

Aim

To give participents the confidence and skills in dealing with blind and partially sighted customers.

Audience

Anyone whose role involves interaction with customers or the general public.

Objectives

By the end of the workshop, participants will:

Be better informed aboutt the most common eye conditions and their impacts on customer needs

Find out more about who their customers with sight problems are

Gain skills in guiding blind and partially sighted customers

Know where to go to seek more help with customers with sight problems

Be more able to produce more accessible print information

A one-day workshop for a maximum of 15 participants. Highly participative, comprising presentations, question and answer sessions, discussions and practical case studies. Workshop notes and supplementary technical information will be issued.

CPD

A certificate of course completion will be issued for use in participants' Continuing Professional Development records.

Content

The workshop can be tailored to suit the business circumstances of the staff or company. example modules include:

Barriers and Practical Issues - and potential solutions

Overview of different sight problems and their impacts

Resources and Help

Accessible information and communication

How to greet and guide a blind person

Sight problems and work

Getting about / travelling

Technology - equipment and environments

Action planning

Dates and Venues

TBC

Cost

£250 per person (plus VAT)

Alternative Arrangements

The course is designed for up to 15 participants to enable high levels of participation. A similar course can be run for larger numbers with consequently lower levels of participation.

Phone 020 7391 2002 or email to book this course.

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