Disabled consumers spend £45–50 billion per annum

There is a compelling business case for making shops more accessible to disabled customers.

There are more than 8.7 million disabled people in the UK, 93% of whom live in their own residence. 18% of the working age population are disabled in some form. A recent estimate of the spending power of disabled consumers in the UK came in at £45-50 billion per annum – which equates to roughly 10% of the UK’s annual GDP.

1:4 of your customers will either have some sort of disability or be close to someone with one. If they are not happy with the service you provide, they will tell other people about it and go elsewhere – and remember, it costs an estimated six times more to get a new customer than it does to keep an existing one.

 40% of the UK population are over 45 – the age at which the incidence of disability begins to increase dramatically. Many older customers benefit immensely from the provision of accessible goods and services, even though they may not see themselves as disabled.

Easy-to-use facilities

Good, easy to use facilities give an impression of a business that is welcoming and responsive to the public in general. Being disabled can make things such as moving home, especially if you’re moving abroad, even more difficult.

The wider customer base, including families with children, often welcomes buildings and facilities which have been made accessible to disabled people.

Ensuring access for disabled customers raises the standards of access for all customers and users of public services.

Making friends is hard!

Friends and relationships are an important part of growing up. As you get older our relationships with people grow and we can choose the people we spend time with. There will be some people that you like more than others and some who you don’t like at all – it‘s your choice!

Friends are important part of life and develop over time. Friends are there to share good times, bad times, offer support, advice and have lots of laughs and fun with too!

How to make friends
Top Tips for Feeling Confident
Relationships
Your Friends

Here we can also give advice on health and your money BUT please ask a parent or carer for advice if you are not sure about anything contained in the website.

 

 

Useful Links

 


Please Note This website has nothing to do with the old JMU Access website.For more information regarding JMU London please contact them directly at 105 Judd Street, London, WC1H 9NE, or on 0207 391 2002.  For further information or a quote for exactly what you need complete our Enquiry Form, or call us now.